Why Selecting a Carrier Neutral Colocation Provider is So Important?

Over the past decade, more and more data centers are offering multiple network carrier choices to customers in order to guarantee maximum connectivity and increased market competition.  Not only are there a variety of cost benefits to utilizing a carrier neutral colocation facility, but there are also a number of items which are avoided by using a carrier neutral facility.

Maximum Flexibility

One of the easiest benefits to identify is the increase in flexibility.  By selecting a carrier neutral colocation facility, businesses have the ability to select from multiple carriers.  This allows them to minimize costs while maximizing bandwidth speeds.  It also provides an easy way to set up connectivity related redundancies based upon each businesses specific disaster recovery strategy.

Eliminates Potential for a Conflict of Interest

Another benefit of selecting a carrier neutral colocation facility is it eliminates the potential for a conflict of interest to arise.  When data centers are tied to a specific carrier, they lose the ability to provide the best service possible to their customers.  Instead, they are only able to offer what the carrier chooses to provide.  This forces the data center to act as an advocate for the carrier rather than an advocate for their customers.

Allows Businesses to React to Market Changes

In order to cut costs, it is important for businesses to have the ability to react to market changes quickly.  Over the past several years, bandwidth pricing has come down as new carrier routes are established.  Using a carrier neutral colocation facility allows businesses to explore new ways to cut costs as the carrier markets change and prices fluctuate.  Carrier neutrality within a data center also increases competition between carriers, further reducing prices.

Allows Colocation Providers to Focus on Core Services

An overlooked benefit of selecting a carrier neutral data center is that the colocation provider gains the opportunity to focus on their core services.  Colocation facility connectivity becomes a choice which is made by individual companies rather than the data center.  This allows the provider to address additional needs of their customers without a conflict of interest or be restrained to only offering pre-built packages.

Connectivity Questions to Ask Potential Colocation Providers

  • What Are the Cross Connection Fees?

Cross connection fees will vary from one facility to another.  Some colocation providers which claim to be carrier neutral utilize high cross connection fees in order to subtly push their customers towards a particular carrier.  Not only does this increase costs for businesses, but it also makes it more difficult to build connectivity redundancy within their network.

  • How Fast Are Carrier Changes?

Another question to ask is how fast the carrier changes are.  Quality colocation providers can switch the carrier used by their customers extremely quickly.  Lower quality providers may force the business to wait until the next billing cycle before the carrier change takes place.

By remaining carrier neutral, colocation providers and their customers find themselves in a win-win situation.  Colocation providers gain the ability to focus on their core services and enhance their customer’s experience.  Businesses benefit from improved flexibility, decreased connectivity costs, and can select providers knowing a conflict of interest will never arise.

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